Basic Leadership

The course is six weeks long. This duration is inclusive of the introductory session.

Modules

The course comprises of five modules that participants will be taken through.

Register
  • Understanding:
    • The Value of Time
    • Poor Time Management Checklist
    • Planning & Prioritising
    • How to Save Time
  • Let’s Practice!
    • Weekly Time Sheet
    • Time Management Quiz No1
    • Time Management Quiz No2
    • Attitudes I need to Change
    • Important/Urgent Matrix

Module 1: HOW CAN YOU MANAGE YOUR TIME?

……

Module 2: YOUR TIME VS EVERYONE ELSE’S

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  • Understanding
    • Time Leverage
    • Delegation – Common Fears
    • 6 Levels of Delegation
    • How to Avoid Micro-Managing
  • Let’s Practice!
    • Delegation Tasks List
    • 3 tasks to Delegate
  • Understanding
    • Accountability
    • Leading The Way to Effective Communication
    • Types of Communication
    • Key Listening Skills
  • Let’s Practice!
    • Communication Skills Quiz
    • Listening Skills Quiz
    • Behaviour Change Management

Module 3: COMMUNICATING AS A MANAGER

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Module 4: DISCIPLINE & PRAISE: THE RIGHT BALANCE

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  • Understanding
    • 6 Steps of Discipline
    • When You Have to Let Someone Go
    • Why Praise?
    • How to Praise?
    • The McClelland’s Human Motivation Theory
  • Let’s Practice!
    • Review Your Personnel Files
    • Praise in Public & Discipline in Private…
    • Behavioural Style: Who Are You?
  • Understanding
    • Who Do You See?
    • What Is Emotional Intelligence?
    • Leader – Mentor
  • Let’s Practice!
    • Align Your EI to Your Work Models
    • What Are Your Leadership Strengths?
    • What Do You Want to Work On Next?

Module 5: WHAT MAKES A GOOD LEADER?

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Module 6: DO WE AGREE?

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  • Understanding
    • Closing = New Relationship
    • Customer Retention
    • Reading Buying Signals
    • Asking for Action
  • Let’s Practice!
    • Study your Selling Technique
    • Closing Role Plays
    • Responding to Closure Signals

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